New solution flags predefined patients, transactions early in disclosure management workflow to help organizations manage high-risk requests efficiently and effectively
ALEXANDRIA, Va.–(BUSINESS WIRE)–Verisma Systems, Inc., announced the launch of a new product, Spotlight, designed to help clients respond effectively to requests for protected health information that might pose a risk to their organizations.
Disclosure management is a sensitive process under any circumstance. But specific requestors or transactions – such as court-ordered subpoenas, VIP requests, and those made by irate patients or families engaged in child custody proceedings – may carry additional risk. Spotlight utilizes organization-determined rules and conditions to automatically flag these requests, alerting appropriate staff and triggering cross-departmental checklists to ensure the requests are processed correctly.